AI voice agents · Always on the line
Sample call · 00:00 / 00:28
The voice of modern business.
Agents that answer every call, sound human, and book the job.
Sample call · 00:00 / 00:28
- Badline: Thanks for calling, this is Paige. How can I help you today?
- Caller: My garage door's stuck halfway open and I can't get the car out.
- Badline: Oh no, that's no fun. Let's get a technician out to you. Is it making any noise, or did it just stop?
- Caller: It just stopped. There was a loud bang last night.
- Badline: That sounds like a broken spring, so please don't try to force it. I can have someone there this afternoon at four, or tomorrow at eight.
- Caller: This afternoon, please.
- Badline: Done. You're booked for four o'clock today. I'll text you a confirmation now, and the tech will call when he's on the way.
[01]On every call
Answered. Booked. Handled.
Your agent picks up every call and does the work of a great front desk.
- Answers
- Every call, nights, weekends and holidays.
- Books
- Straight into Jobber or Google Calendar while the caller is on the line.
- Screens
- Sales pitches and spam never reach you.
- Escalates
- Emergencies page you mid-call.
- Reports
- Every call summarized and sent to you when it ends.
badline://line-monitor
- 14:58Repeat customerBreaker keeps trippingBooked Fri 9:00
- 12:26New callerQuote for an EV chargerBooked Sat 10:00
- 10:17UnknownAgency pitch, wants the ownerScreened
- 08:03New callerNo heat, two kids at homeBooked today 11:30
- 06:52Repeat customerWater heater out, no hot waterBooked today 9:00
- 02:14New callerBurst pipe, water in the kitchenOwner paged
[02]Human by design
Callers stay on the line.
People reply to each other in about 200 milliseconds. Badline is built to the rhythm of a real conversation.
Speaker
Listener
~200 ms the human turn gapStivers et al., PNAS 2009CAP-01
Streaming
She starts speaking while the rest of her answer is still forming.
CAP-02
Anticipation
She shapes her reply before the caller finishes the sentence.
CAP-03
Barge-in
Interrupt her and she stops, listens, and picks up from there.
[03]Network
Close to every caller, by design.
Badline is built to run in the region nearest your callers, on AWS, over carrier-grade telephony.
Runtime regions
- us-east-1N. Virginia
- ca-central-1Montreal
- eu-west-2London
- af-south-1Cape Town
- ap-southeast-1Singapore
- ap-southeast-2Sydney
24/7
Always answering. No hold music, no voicemail.
Your number
Keep it. Forward it to your agent in minutes.
Every call
Recorded, transcribed and summarized for you.
[04]Who it's for
One truck to a thousand locations.
Operators
Owner-run shops
Live on the number you already have.
Multi-location
Franchises and groups
An agent at every location, one account to run them.
Enterprise
Tailored deployments
Custom integrations and a named engineer.
Built for businesses that live on the phone
- HVAC
- Plumbing
- Electrical
- Roofing
- Garage doors
- Pest control
- Locksmiths
- Towing
- Moving
- Junk removal
- Restoration
- Landscaping
- Pool service
- Cleaning
- Auto repair
- Detailing
- Solar
- Property management
[05]Get on the line
We build yours first.
Tell us about your business. We build your agent, you hear it on a call, then you decide.